Premier Dallas Hot Tub Dealer

  From the time I walked into the store to the final delivery the experience with Southern Leisure was excellent. Colby was my sales guy and he was super knowledgeable about the product and guided me well. Colby also maintained good communication throughout the buying process and kept me updated all the way through until delivery. Although the time from purchase until delivery was longer than originally planned for, it is totally understandable and almost expected because of Covid challenges. Once the hot tub arrived from the manufacturer I recieved a call from the delivery team to schedule the install. The delivery and installation team was Michael and Zane and they were very accommodating and patient as I couldn't decide on the placement. They did an perfect job and I couldn't be more happy. I highly recommend Southern Leisure for a hot tub purchase.

  Had warranty issue with a spa. Garrett was extremely professional with the entire experience. Scheduled a tech to come take a look at spa within a couple days. He worked with manufacturer on my behalf which resulted in a positive outcome. Would definitely recommend.

  Josh and Michael came to get our old spa and we were impressed with their friendly attitude and quick work! They totally know what they are doing! They don't waste time but they don't make you feel as though you are a bother. Really appreciated their professional attention to detail and boy can they back up a HUGE trailer!

  Last year I purchased a spa from the Arlington store. Austin Sifuentes was the rep that assisted me. From the get go I received nothing but top notch service from Austin. When I first walked in, there was no pressure to purchase anything, and he was able to answer all of the many questions I had. He helped compare between the different models. He was upfront with some of the options that he did not feel would meet my needs and did not try to "upsell" me. This is ultimately why I decided to purchase the spa from Southern Leisure. Additionally, I was undergoing construction where the spa was going to be located, and the timing of installment/inspections were crucial in having my whole project completed. I probably called Austin more times than a usual customer; however, he was always very helpful and we were able to coordinate the installation perfectly. It has been a year since the purchase, and I couldn't be happier. The installment went smoothly and timely. I had one issue a few months ago with some of the settings (my guess is my kids started mashing buttons) and the company had an agent come out and fix the minor issue. I have never once felt like once they got the sale they were though with helping. The spa (Marquis v84L) is fantastic. If you are thinking of getting a hot tub, I definitely recommend going to the Arlington store.

  Josh and Michael delivered my hot tub today, and they were awesome! They arrived on time, were very friendly and set up the hot tub fast but very carefully. They communicated and explained the start up and maintenance very proficiently. I'm not sure if they are out of the Flower Mound or the Richardson location, but they get 5 stars!

  Michael and his SPA repair team were terrific. They fixed the SPA in no time. But he didn’t rush away. He checked and rechecked to make sure our hot tub was working perfectly. Then he cleaned and serviced the chemicals. They were a very professional and caring team!

  Had my Bullfrog A8 for a little over a year, and it’s been awesome. Competitive and reasonable on all their tubs. Garrett at Southern Leisure was very helpful throughout the process, and their service response time is very quick. Only had to message them twice- once for a power outage (turned out it was the breaker, not the tub) and a random LED light went out that caused the tub to cut off. Got a message same business day both times, and their guys were able to come out within 2-3 business days. Service is everything with these purchases, and they’ve been rock solid. Highly recommended.

  Just had out hot tub delivered today! Micheal and his team were great, got us set up quickly. He was professional and answered all my questions. Colby was our sales guy, he is knowledgeable and professional as well, overall good experience purchasing from southern leisure spas!

  Michael and Josh installed our new Marque spa this morning and we want everyone to know how great they are! Professional and respectful and willing to take time to explain anything that we had a question about. As a past business owner that employed 250 people and want Southern Leisure to know that they are lucky to have these 2 young men as employees!

  Colby has a friendly helpful laid back approach to selling that was refreshing. His extensive product knowledge made it easy for us to select a spa that will suit us perfectly. Colby made the purchasing transaction painless too. Can't wait for the delivery of our new Marquis Vector21-V94 to arrive.

  Michael came today to do a Clean and Drain and my hot tub looks like it is new again! His attention to detail was amazing. I will always request Michael when I need a clean and drain. Thanks!

  Great experience while looking for a hot tub in the Arlington location. Austin helped me narrow down the tub based on my needs. Got a very fair price and GREAT customer service from the sale all the way to the delivery. Can’t say enough good things about my total experience!!! Sincerely, Gary Hooper

  We purchased a home that already had a hot tub, we just needed professional maintenance. I called around & Southern Leisure seemed to be the most forthcoming with information. They explained what would happen during the cleaning and why. Two service men came out (Ryan & Jed) and drained, scrubbed, refilled and balanced our hot tub within a couple of hours. They were AWESOME! Both were so friendly & extremely knowledgeable about basic maintenance. They explained what needs to be done, how to do it and why we should do it. I love that! I know feel that I can easily maintain our hot tub. Thanks to the group out at Southern Leisure!

  Michael and his team did a great job installing my hot tub... got it up and running quickly and explained everything. Awesome service!!

  Colby has a friendly helpful laid back approach to selling that was refreshing. His extensive product knowledge made it easy for us to select a spa that will suit us perfectly. Colby made the purchasing transaction painless too. Can't wait for the delivery of our new Marquis Vector21-V94 to arrive. Updated September......still no spa, made the purchase middle of July. We were told about 4 weeks for the spa to arrive, then the delivery team is about a week out for set-up. Reached out to the store to only be told by Colby I am to call him and he will take care of us....but he doesn't always return by calls....three separate calls on three separate occasions. Colby has been instructed to call my cell not husbands cell...but they keep mixing the numbers up when they do call back. Delivery team not returning my calls on two occasions. Not sure what is going on. Up-date it's 9-12 ......when the delivery team member Austin called to set up delivery for next week. Got a story on some internal staffing issues going on......communication sould be better.

  The whole spa purchase experience was great from beginning to end. Austin Sifuentes was the sales guy I worked with and I couldn't have asked for better. He answered an endless list of questions from me and my wife which made us feel good about the decisions we made. Thanks much Austin!

  Fantastic service! I just purchased a hot tub from Southern Leisure today. Colby and his crew are very professional and knowledgeable. They answered all of my questions and helped me choose a spa that will be perfect for me and my family. I feel very confident doing business with them!

  Michael did a wonderful job on our installation and spa school. He made the process simple, and was very friendly. We’re so happy with our new Bullfrog spa, and with Southern Leisure as our provider.

  Colby at Southern Leisure was very professional. He is very knowledgeable and guided my wife and I thru the whole process. His expertise and practical approach to selecting the best spa for our family was quite comforting and much appreciated. The transaction was quick and painless. For anyone considering purchasing a spa, you must stop by Southern Leisure in Flower Mound and ask for Colby.

  Michael and his team were awesome!! So nice and friendly- great experience.

  From beginning to end the staff here was friendly and knowledgeable. Austin Sifuentes helped me through the entire process. Their products are top of the line and I really appreciate that. They were very patient with my many questions and worries. I highly recommend them!

  The whole spa purchase experience was great from beginning to end. Austin Sifuentes was the sales guy I worked with and I couldn't have asked for better. He answered an endless list of questions from me and my wife which made us feel good about the decisions we made. Thanks much Austin!

  If you could 6 stars for the experience, I would. I was originally thinking I was going to purchase a hot tub/spa from Costco. The prices were good- but upon further research the reviews were pretty scary. They also didn't come with installation, covers, etc. If anything went wrong, well good luck. I found Southern Leisure Spas & Patio while researching online. I started to communicate with Austin Sifuentes, who was an absolute wealth of knowledge. Austin sent me several options for spas that fit my budget. We went to visit and looked at several different options in the showroom. The Bullfrog brand immediately won me over- due the simplicity of the design and maintenance, great looking, and awesome features. The overall quality of the brand seems to take a lap around other brands. At the time, they had some great promotions running that allowed me to get a slightly better model than what I initially thought would fit the budget. Once we paired down the exact model we wanted (R7L), we went back and tried out multiple Jet Packs to customize exactly what we wanted. Everything went great, and Austin even showed us how we could get a sales tax exemption (win!). Installation was a breeze. The technicians were on time, very thorough, and clearly were experts at their craft. The spa has been great, and we use it regularly (even in the summer). It's incredibly relaxing. Maintenance has been a breeze so far. I cannot recommend Southern Leisure Spas & Patio (and Austin Sifuentes) enough. I would not hesitate to use them again in the future. Finally- one more pro tip: If the spa is too hot in the Texas summers, freeze some water in a few old one gallon milk jugs. I throw 4 of those in there (on those 100-degree Texas summer days), and it will bring the temperature down 3-4 degrees, when needed.

  If you could 6 stars for the experience, I would. I was originally thinking I was going to purchase a hot tub/spa from Costco. The prices were good- but upon further research the reviews were pretty scary. They also didn't come with installation, covers, etc. If anything went wrong, well good luck. I found Southern Leisure Spas & Patio while researching online. I started to communicate with Austin Sifuentes, who was an absolute wealth of knowledge. Austin sent me several options for spas that fit my budget. We went to visit and looked at several different options in the showroom. The Bullfrog brand immediately won me over- due the simplicity of the design and maintenance, great looking, and awesome features. The overall quality of the brand seems to take a lap around other brands. At the time, they had some great promotions running that allowed me to get a slightly better model than what I initially thought would fit the budget. Once we paired down the exact model we wanted (R7L), we went back and tried out multiple Jet Packs to customize exactly what we wanted. Everything went great, and Austin even showed us how we could get a sales tax exemption (win!). Installation was a breeze. The technicians were on time, very thorough, and clearly were experts at their craft. The spa has been great, and we use it regularly (even in the summer). It's incredibly relaxing. Maintenance has been a breeze so far. I cannot recommend Southern Leisure Spas & Patio (and Austin Sifuentes) enough. I would not hesitate to use them again in the future. Finally- one more pro tip: If the spa is too hot in the Texas summers, freeze some water in a few old one gallon milk jugs. I throw 4 of those in there (on those 100-degree Texas summer days), and it will bring the temperature down 3-4 degrees, when needed.

  Zach and conan were very informative and helpful and made the process of getting a spa that much more enjoyable!

  Service call on Bullfrog Spa on 17Sep19 by Austin W was very helpful. He explained new products and will return next week to install updated filters and new pillows and also review the new chemicals and procedures for optimum spa performance and longevity. Very knowledgeable and efficient. We would definitely recommend (Austin W) SLS&P Flower Mound for sales and service for superior spa products.

  I have really enjoyed my Hollywood spa purchased here. Colby was very helpful 8 recommend ing chemicals. Good people.

  Michael, and his team did a great job helping with the install of our new spa. Things didn’t go according to plan, because of poor planning on our part, but he was very patient, and helped us find a solution. He answered all our questions, and gave us a lot of resources, because we are first time spa owners. 5 Freaking Stars!!!

  Austin did an outstanding job guiding us through the process of purchasing a hot tube. He explained everything thoroughly and provided information on all of the options. He monitored the process from start to finish. He is very professional and provided extraordinary customer service. We love our hot tube!

  Michael and his team were super professional and helpful. Really happy with the experience!