The Ultimate Hot Tub Experience

Pre-Delivery Request

Pre-Delivery Request

Pre-delivery Form

    Address Information

    Purchaser Information

    Store Purchase Information

    What product(s) did you purchase? (Select all that apply)

    Existing Setup

    * Will we be removing an existing hot tub, swim spa, sauna, etc.?

    Please take a moment to walk the path that our installation crew will take when they deliver your new product. Make note of anything that may be an obstacle during delivery. Please check all that apply.

    We are unable to deliver spas up flights of stairs. 2nd story or higher decks generally require a crane service. Please note that failure to disclose obstructions or obstacles could result in rescheduled and delayed delivery.

    We ask that if you have any obstacles to delivery that you include photos. [Required].

    Product Installation Details

    * What type of surface is your product to be installed?

    * Will a crane be necessary?

    * We are not licensed to perform any type of electrical work. This includes, but is not limited to, running wires or conduit, installing GFCI breakers or breaker boxes, and installing electrical connection to the unit. By selecting "Yes, I Agree," you state you understand and agree to these terms.

    Please initial the following statements below:

    * Is it ok to text delivery updates and notifications?


    Thank you for taking the time to fill out the form. If your spa has been ordered please allow 4-6 weeks for us to receive it. We will contact you once it arrives. If your spa is in stock please submit this form and contact your sales representative to be put on the delivery schedule. If you have any issues with completing the form you can email our service coordinate at [email protected] or call (972) 737-5777

    Contact Information