We had bought a Bullfrog Spa a year ago while building a new home. The build wasn’t ready for the spa until a few weeks ago. We called SL for a spa check and install. They sent Westin out. He is a very nice, professional, courteous and knowledgeable person. He checked over and cleaned the spa, and answered all our question. He gave us his phone# in case we had further questions. Both he, and Matthew (sales consultant) made us feel like we were valued customers.

several months ago my wife and I visited the Austin office of Southern Leisure and were greeted immediately by Matthew Boone. That was very fortunate for us. Matthew was very courteous and extremely knowledgeable. He first asked about what we were looking for and then guided us through the various spa options and then when we had decided on a spa guided us through the available options.Every question we asked he had an answer without having to refer to other material. Because of supply issues it took several months to receive our spa and Matthew kept us informed along the way. One of the jets needed to be changed after delivery and Matthew delivered to us(80 miles) and spent time explaining all of the features, maintenance,etc. I am amazed at his knowledge and how friendly and courteous he is. Wish every Establishment that I dealt with had a Matthew Boone

We had Westin come out twice for our 5 year old Marquies Spirit that came with our home when we purchased it. First time to start it up, and the second time a year later to diagnose and fix a breaker box trip. He was able to quickly identify the problem to the motor. He clearly explained what happened, said he had a new motor in his truck, and was able to swap it out in 2 hours without draining the tub. Highly recommended, very skilled, and very professional.

My experience with these guys has been top notch on every occasion. They have helped me with warranty and non-warranty service on my Marquis swim-spa and every time Cameron (on the phone) and Weston (in person) have been friendly and helpful. They communicate well when things happen (parts on order are delayed - not their fault) and when repairs are found to not be covered by warranty (also not their fault). Weston has even helped me with a problem over the phone no-charge. He could have easily told me it was a service call and charged me to come out. I am happy to see they now have an Austin showroom and I assure you I will buy my next hot tub from them, will recommend to any/all in the market for spa sales and service. Highly recommend!

Weston did a great job servicing my spa and teaching me how to maintain it. Super friendly, helpful, and knowledgeable about my spa. Thanks Southern Leisure Spas.

Westin from Southern Leisure has been servicing our bullfrog for alomst3 years! So grateful he is with the company! Honest,timely,profession, No push the dollar yak! Tells us what the problem is and fixes it! Glad the company is hiring responsible,hard working,caring folks that just want to do the right job! Not those that expect something for nothing and whine! Hard work makes America strong! This company is a great example! Use them and give thanks! All we have to sell is our service!