I stopped in this store back in July to look at/buy a Covana Oasis cover and had the best experience possible! Jacob was amazing, answered all my questions, got to know us, kept in contact with us the entire time. Couldn't have asked for a smoother transaction. Thank you Jacob, we appreciate you!!!

Jacob was great with communication. We absolutely love our Bullfrog! Incredibly therapeutic. I wish they had more on display to wet test jet packs but otherwise we are very happy.

Just had our hot tub delivered and set up. We purchased it from the Southern Leisure Flower Mound store. It did take a long time to get (through no fault of Southern Leisure). The delivery crew did an excellent job getting it to where it needed to go. They were friendly, fast, and took all the trash with them. Jesse Graham, the technician, was great! He was here minutes after the delivery crew left. He was very thorough and cared about us being happy with the installation. We are very pleased!

The entire crew at Southern Leisure has been fantastic. Purchasing from Jesse and me constantly hounding him about the delivery he was always top notch and apologetic for something out of his control. To Michael that delivered it and answered all of our dumb questions and took the time to teach us how to work it and care for it. Then sadly the screen went out on the control panel as the taillights disappeared. I posted it online about it finally arriving and how the screen was not working. Immediately it was addressed by Cole. He scheduled an appointment for the next day to have it replaced. The servi e tech arrived (don’t remember his name) and took care of us and answered more of our dumb questions without hesitation. I don’t blame Southern Leisure at all for the delays or the issue with controller but they have gone above and beyond throughout the entire process. Do yourself a favor and purchase through them. They know what customer service is and they’re good at it.

Jacob was very nice and informative on the hot tubs we took quite a while to decide and he was very knowledgeable and answered all of our questions, even after delivery and set up. He went above and beyond, we absolutely love our new hot tub and piano stairs. Highly recommend purchasing a hot tub here.

Jacob was fantastic to work with! He was very patient with us, answering all of our many questions and thoroughly explaining all of the different models’ features. He assisted us in picking out just the right hot tub for us and our situation. We would definitely recommend Jacob and Southern Leisure to anyone!